Deleting and deactivating users

What is the difference between deactivation and deletion? A deactivated user leaves a ‘footprint’ in the system - you can check the history of their authorisations (once deactivated, the authorisation of such a user is automatically revoked), training courses or activity in SODO. Deleting a user results in the ‘hard’ deletion of all data on that user. It has a permanent and irreversible effect, so only use this functionality as a last resort (e.g. as a result of adding a user by mistake). Both deleted and deactivated users do not count towards the limit of active users.
To deactivate/delete a user in SODO, click on the tab: Users, then on the Actions button next to the respective user and select Deactivate or Delete from the drop-down list. Remember to use the Delete action as a last resort!